Shipping policy
🚚 Shipping Policy
Shipping Locations
SentalisCare currently ships orders within the United States.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery time:
- Standard Shipping: 5–10 business days
- Express Shipping (if available): 3–5 business days
Delivery times may vary depending on your location and carrier.
Shipping Rates
- Standard Shipping: Free / Calculated at checkout
- Express Shipping: Additional charges may apply
Shipping costs will be displayed at checkout before completing your purchase.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
Delays
SentalisCare is not responsible for shipping delays caused by:
- Courier carriers (USPS, FedEx, UPS)
- Weather conditions
- High order volume
- Events beyond our control
Incorrect Address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
SentalisCare is not responsible for lost or stolen packages confirmed to be delivered by the carrier. Please contact the shipping carrier directly for assistance.
Contact Us
For any shipping-related questions, contact us at:
📧 muhammadharoonllc3@gmail.com